Policies
Nothing surprising. Nothing in fine print.
Check-in
Check-in from 3:00 PM. There is no front desk. A 4-digit access code for your room is sent by text before you arrive.
Check-out
Check-out by 11:00 AM. Late check-out without prior approval incurs a $200 fee.
Deposit & payment
A 100% deposit is required at the time of booking. Authorized amounts may take up to 7 days to be released by your bank, and the hotel is not responsible for any resulting fees or charges. A credit card is the only accepted form of payment.
Cancellation & changes
Cancellations or changes made 14 or more days before check-in receive a full refund minus a $25 fee per room.
Cancellations or changes made less than 14 days before check-in are subject to the full cost of the stay.
All cancellation and change requests must be emailed to info@societyhillhotel.com.
Accessibility
Society Hill Hotel is a four-story walk-up in an 1832 building. There is no elevator, and the property is not ADA-accessible.
Quiet hours
Quiet hours are observed from 9:00 PM to 7:00 AM. Amplified sound and excessive noise are not permitted during these hours.
No-party policy
Society Hill Hotel enforces a strict no-party policy. Violations result in immediate eviction without refund.
Conduct
Society Hill Hotel reserves the right to request immediate eviction without refund if a guest's behavior is deemed inappropriate or disruptive to other guests.
Smoke-free
The hotel is a 100% smoke-free facility — rooms, hallways, stairwells, and common areas. Smoking of any kind is strictly prohibited and will result in a fee of up to $1,000.
Pets
Due to our size and historic layout, Society Hill Hotel is not pet-friendly. Pets found on site incur a fee of up to $1,000. Service animals are welcome.
Security surveillance
For guest safety, 24/7 monitored audio and visual security surveillance is in place in common areas.
Photography & filming
Commercial photography and filming are prohibited without prior approval. Unauthorized use of images will result in a fee of up to $1,000.
Furniture & furnishings
Please return all items to their original placement before check-out to avoid additional fees.
Damage & cleaning
Guests are responsible for any damage or excessive cleaning beyond normal use during their stay.
Special requests
We will make every effort to accommodate special requests, such as room-location preferences or additional amenities. Availability cannot be guaranteed in advance.
